Shipping & Returns

Biabaan Shipping Policies

Biabaan product sourcing is global, we continuously looking to find best quality and best process to pass the savings on to our customers.  To keep the shipping and other logistics cost lower our partners ship products directly to our customers. USPS is the primary shipping carrier and all shipping comes with tracking number that we or our customers can track on USPS website.

Please make a note that the shipping time can be 3-6 weeks, please email us if you have any shipping related questions at support@biabaan.com

We ship anywhere in the world which means no matter where you live, we will ship your order to you.


Biabaan Shopping Order Tracking

Simply enter the tracking number (can we include this tracking number to the order confirmation) (where can they enter to track their shipping). We're happy to help, just email us with your order details. (internal note, how do we help or track)

Biabaan Refund Policy

If the item/s is defective, we will either replace no questions asked at no cost to you. Please email us with the details and we will provide you a Return Merchandise Code (RMC). Use this RMC when you return the item.

If you have a question about your return or to receive your RMC, contact us at support@biabaan.com

Defective Items

We apologize for this inconvenience, please report us at support@biabaan.com, we will email you a Return Merchandise Code (RMC) and detail how to return it. We will ship a replacement as fast as we can.


Media Inquiries

Please email us at info@biabaan.com with the nature of inquiry, we will respond as soon as possible

For any other question or inquiry:

Please send us an email to info@BiaBaan.com.